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A five year structural warranty applies to workmanship only from date of purchase. This excludes damage caused by accident, misuse or neglect and does not extend to leather and fabric or normal wear and tear.
If you discover a structural imperfection with your bedhead please contact Heatherly Design.
For a 5 year Heatherly warranty to apply on all queen and king gas lift beds, the four support legs must be fitted as per the heatherly design instructions. Failing to do this will forfeit a Heatherly structural warranty.
Please note that many fabrics have natural imperfections as part of their overall appearance and do not constitute a fault. All fabrics will fade if directly exposed to sunlight, so avoid direct sunlight as this is not covered under warranty.
Heatherly Design provide a 10% interior design discount to interior designers who work with our sales team to supply Heatherly products to their clients. It is offered to cover the time a designer spends promoting Heatherly Design and is available only to registered, trading interior design businesses. As we are inundated daily with trade requests, we have a strict policy in approving accounts. There is no discount offered on our ready made collection.
Yes, layby is available upon request. We work with our clients on an individual basis in tailoring a payment plan to suit their needs. Just contact our design studio and chat with us on what will best work for you. We tailor payment plans to longer lead-times which allows for renovations and/or moving home scenarios.
Yes, we have two showrooms, our Melbourne showroom 1443 Malvern Road, Glen Iris and Sydney showroom is at 3A Victoria Street, Paddington. Both are open by appointment on Thursdays, Fridays and Saturdays. Here you can meet with one of our interior designer’s and talk through designs and fabric options. Simply book an appointment here online. We look forward to welcoming you.
There are additional colours available in each design offered. Simply contact Heatherly Design to discuss your specific requirements. You can order a fabric sample online here.
Yes of course you are welcome to supply your own fabric. If you need help as to where to source a particular fabric, we can recommend fabric houses for you to visit and are only too happy to order on your behalf. Contact us to confirm fabric allowance and to discuss your specific requirements.
Yes, most certainly. You are welcome to order up to 5 different cuttings for a cost $10, which is refundable at time of purchase. You can order a fabric sample online here.
Our range of fabrics is carefully chosen based on durability and longevity. All Heatherly Design bedheads will stand up to reasonable wear. You may clean on a low suction setting of a vacuum cleaner with the appropriate attachment. If you require professional cleaning, you should use only cleaners that specialise in upholstery. Heatherly Design does not recommend using spot cleaners. All bedheads come with fabric cleaning guidelines.
All Heatherly Design bedheads and beds come with easy to follow instructions.
To install a bedhead, it is a simple case of screwing the legs into the pre drilled holes, one just needs a Phillips head screw driver or drill! Too easy!
Our fully upholstered beds are locked together with an Allan key. The slats are screwed into pre drilled holes.
Much easier than any IKEA flat pack I can assure you!
For interstate and regional orders, your order is packaged carefully and delivered to your door. We work with our freight forwarder in meeting your expectations on the timing of your delivery.
A fully upholstered bed arrives in three separate boxes for easy maneuvering in your home. All Sydney and Melbourne orders are delivered and installed by the Heatherly Design team on a Monday into Sydney or Thursday into Melbourne during a nominated 3-hour time frame.
Our standard lead time is 6 weeks pending receipt of a deposit. However, as we close for the Christmas / New Year period, our lead time does move out unfortunately. Orders for custom made pieces placed over the holiday period on line will be delivered end of January/beginning of February. Alternatively if lead time is critical and you require a queen or king size bed our Rupert ready made beds are available and can be delivered within two weeks.
All charges are included in our shopping cart for delivery into capital cities. We will confirm the price into regional centres, with a local freight forwarder in your area and liaise with you directly on the relevant freight charge that will apply.
Your custom made Heatherly Designed pieces are delivered direct to your home anywhere in Australia. At this stage we do not ship outside of Australia.
Once you confirm your order, a design specification is forwarded to you for approval. Your order is only confirmed once a 50% deposit is received. This allows us to allocate production space to your order and order your fabric.
Payment options available include direct deposit, BPAY, Visa and Mastercard (1% surcharge applies), AMEX (1.5% surcharge applies) and Afterpay.
We drop the mattress into the upholstered frame by 30mm. However, if your mattress is deeper than standard, we can drop the mattress further into the frame to ensure the side profile is better proportioned. These are all details we can discuss further with you prior to construction.
We allow 30mm either side of the mattress for easy access for changing sheets.
Yes we do. Our gas lift bed option is available to fit to any of our bedhead designs. The beauty of the gas lift option is it gives you access to the total space in under the mattress and is easily accessible. For further details, refer to our gas lift bed page.
We are often asked for clarification on the design variation with our deep buttoned designs…
The Kensington is the traditional Chesterfield look with all over buttoning. Visible above the mattress are 5 rows of buttoning with the fabric hand pleated into each button. We do encourage a finished height for this bedhead of 1550mm so the maximum rows of buttoning can be seen above the mattress.
The Albertine has the same pleated detail as the Kensington but there are only 3 rows of buttoning which creates a diamond pattern above the mattress. The vertical lines either side of the button detail have been channel quilted offering a more defined line into the buttoning. Hand pleating is an alternative for the vertical detailing should you like the pleating through the buttoning and wish to continue above and below.
The Soho has three rows of buttoning like the Albertine but is more stream lined with sewn seams into each button. It is a little more understated without the hand pleating as with the other deep buttoned designs.
The standard depth of our upholstered bedhead designs is 60- 70mm.
The Albertine, Kensington, Soho, Mayfair and Waldorf are approximately 100mm deep due to the nature of the deep buttoning in these designs.
As each design is custom made, we can tailor this depth to suit certain requirements.
In situations where there is minimal space at the end of the bed, we can reduce the depth if required. Alternatively designs can be made deeper for a more contemporary look.
Our standard width for all bedheads is below. They are made “oversized” to accommodate the additional width of a doona and/or blanket. We are however happy to design a bedhead to your exact specification. If you would rather a wider bedhead to encompass side tables or perhaps you need a narrower bedhead to allow for windows or light fittings either side of your bed, simply email us with your design brief.
Single: 1000mm wide
King single: 1140mm wide
Double: 1440mm wide
Queen: 1600mm wide
King: 1900mm wide
Super King: 2100mm wide
The upholstered component of each bedhead is 1200mm high. The extra height is achieved in the L-Shaped leg, any height is possible up to 1550mm, it is just a case of letting us know what you would prefer. If you are unsure, then we have a “formula” in determining the best height for your chosen design based on your mattress height so can certainly guide you as to what we believe will work!
The L shaped metal legs are recessed into the frame of the bedhead which allows for a skirting board depth of 20mm ensuring that the bedhead sits flush on the wall. This design ensures that when the bedhead is placed between the bed and the wall, it will rest securely against the wall with no need to fix to the wall or bed base. At the base of each leg are two rubber stops which secure the design to the floor and ensure it doesn’t slip on floorboards. This support is included in the price. In the situation where skirting boards are deeper than 25mm, we can design the leg to taper the measurements you provide. All we need is the height and depth of your skirting boards for us to design the legs to fit accordingly.
Holes are pre-drilled for where the screws fix the legs to the back of the bedhead. Installation is very straight forward with screws provided. All you require is a Phillips head screw driver or drill.
Freestanding bedheads are designed for use with ensembles and most slat beds.
Ensemble beds comprise a mattress placed on top of a matching bed base.
A slat bed is one where a mattress rests on a timber slat base.
A freestanding bedhead is one that stands alone and does not need to be mounted to the wall or mattress. The L shaped designed legs which sit in behind the mattress hold the weight of the bedhead and rest it securely against the wall.
There is an option to attach wall mounting brackets to the back of a bedhead but from our experience, the legs are by far the simplest option for installation.
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