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Melbourne & Sydney Showrooms Book Now

  New Sydney Showroom: 3a Victoria St, Paddington. Open by appointment on Thursday|Friday|Saturday 10-4pm

HEATHERLY DESIGN PTY LTD respects your privacy on the Internet and it is of great importance to us. We take this responsibility seriously and are very careful about how and when your personal information is collected, used and shared. This statement outlines what our commitment is, why we need to collect personal information, who we may share that personal information with and how you may request access to and correction of the personal information that we hold.

HEATHERLY DESIGN gathers personal information in two ways – when you place an order or register for HEATHERLY DESIGN’s email subscription. This information is used to assist in keeping you informed with relevant consumer notifications about products, offers, promotions, sales, and any other goings on that may interest you as a valued HEATHERLY DESIGN customer. We also use your details in seeking to ensure an exceptional level of customer service is maintained in processing orders and ensuring a timely delivery.

You will not be contacted via telephone for any other reason than your order status or unless you have otherwise specifically requested.

When you place an order you will be asked for the following personal information: your name, e-mail address, billing address and delivery address, and phone numbers, so that we can process your order. We may share this information and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card, or the delivery service provider.

HEATHERLY DESIGN ensures that information you share with us is managed in accordance with relevant Australian privacy law. As the Australian Federal Government introduces new privacy legislation – HEATHERLY DESIGN privacy policies will be reviewed and updated as appropriate.

More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au

Alternatively if you would like us to update your details, please notify us at info@heatherlydesign.com.au and we will update stored information, as soon as possible.

At any time you do not wish to receive our emails you can “unsubscribe” by clicking on the link at the bottom of our promotional emails.

Alternatively, you may contact our office if you would like us to remove you from our subscriber list by sending an email to info@heatherlydesign.com.au

If you have any questions about this Statement, the practices of www.heatherlydesign.com.au with respect to personal information or your dealings with this website, you can contact us at info@heatherlydesign.com.au

OUR WEBSITE LINKS

Our Website does not enable our visitors to post information to be accessed by others or to communicate with other visitors. Our Website may include links to third party Web service providers, for the purposes of either providing related service and product information from partner service providers we believe to be of interest. Whilst it is a HEATHERLY DESIGN condition of partnering with all partner service providers that they, in turn, satisfy the same minimum privacy compliance standards, we cannot be responsible for their content, or privacy policies or practices.

HOW WE COLLECT PERSONAL INFORMATION

We do not collect any personal information from you except where the visitor initiates this, for example by inquiring or seeking sales, marketing and service. We do not collect information about our online visitors from other sources, such as private organisations, public records or bodies. We do not engage in online ‘spamming’ or online mass-outbound marketing activities unless the customer agrees and opts in for these. We do not release personal information or “data lists” for the purpose of commercial sale.

Our Web server, the company that owns the Website server that hosts our Website, may collect only the domain names and names of the referring website (not the email addresses of visitors). The ISP may aggregate information to measure the number of visits, average time spent on the Website and pages viewed. We may use this information to help us improve the operational performance and informational content of our Website.

If you register online or provide personal information to HEATHERLY DESIGN by any means, we may use this information to provide specific targeted marketing campaigns and information about HEATHERLY DESIGN and declared partner products.

SECURITY

When purchasing from HEATHERLY DESIGN your financial details are passed through a secure server using the latest encryption technology.  If you have any questions regarding our security policy, please contact us on info@heatherlydesign.com.au

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